Do you ever feel like your days are just overflowing with work? As a property manager, I’m sure you know how tough it can be to keep up with everything. But what if I told you that maintenance automation and maintenance process automation can make your life so much easier?
Think about it, we live in a world where technology is making everything faster and more convenient. Take the Amazon Dash button, for example. With just one press, you can reorder your favorite product. That’s the very essence of how automation can make your life simpler. So why not apply that same concept to property management?
A lot of companies are still using pen and paper to coordinate maintenance, which leads to work order requests slipping through the cracks and unhappy residents and property owners. Other companies are using internal systems that don’t communicate with their tenants and contractors. But with maintenance automation, you can say goodbye to those headaches!
Here are four key benefits of maintenance automation (see Exhibit 1).
Say Goodbye to Mistakes with Maintenance Automation
Even the most organized and efficient property manager will now and then make a mistake. Let’s say you receive a maintenance request for a leaking faucet. After talking to your maintenance team, they tell you they won’t be able to make it to the unit for a couple of days. So, you plan to email the tenant to let them know when the contractor will arrive. But then, someone else calls inquiring about renting another unit and that distracts you. Next thing you know, you’ve forgotten to send the email and the tenant leaves you a negative Google review because you never responded to their request. Ouch!
We understand how busy property managers are and how distractions easily happen. That’s where Repairs Done Right comes in. With our automated workflow, your tenants will be kept up to date automatically for all maintenance requests. This is how maintenance automation not only saves you time but also gives your tenant a positive maintenance experience!
Get More Done with Maintenance Process Automation
Contracting or hiring top-notch maintenance technicians can be a time-consuming and sometimes frustrating process. That’s why it’s key to have the right system in place, a system that will help you get jobs done effectively.
Consequently, the best property management software is built with maintenance process automation in mind, making things a lot easier and smoother. With just a few clicks, you can assign work to your technicians or request quotes from contractors, boosting your team’s efficiency and productivity. Here’s a practical example of how it works (see Exhibit 2).
Maximize Tenant Satisfaction with Maintenance Automation
Maintenance processes and tenant satisfaction go hand in hand, it’s that simple. One of the most common complaints tenants have is the slow response time to their requests. To make things worse, as more people are working from home these days, this trend is growing.
As an example, when you have Repairs Done Right’s app solution in place, you’ll have an automated workflow and streamlined communication. The scheduling process becomes faster, and you can easily keep tenants, contractors and technicians updated, resulting in more satisfied contractors, technicians and tenants.
Reduce Costs with Cutting-Edge Maintenance Technology
Do you know what’s one of the largest expenses for property management companies? You guessed it, maintenance! This spells opportunity.
By automating your maintenance process, you can eliminate the inefficiencies and manual tasks that often lead to delays and increased costs. You can streamline your maintenance requests, improve your scheduling and communication processes, and get better contractor bids. This is always important, but especially in an inflationary market. By having better visibility into your maintenance operations, you’ll also be able to make more informed decisions about your maintenance costs and will find new ways to cut costs. Plus, by freeing up time, you can focus on other important tasks and projects that can help drive your business forward. So, as you can see, maintenance automation really is a win-win!
If you’re struggling to figure out how you take the next steps, don’t worry, we’re we’re here to help. Schedule a demo with one of our maintenance experts today.